• Guests planning to arrive before 7:00 am or after 12:00 am are kindly asked to contact the property in advance of their arrival.
  • Please note that early check in after 10:00 am is based on availability offered free of charge.
  • Check in before 10:00 has a fee of $ 100.00 and based on availability.
  • Daily housekeeping Service is available Between 9:00 am – 4:00 pm daily.
  • Parking is available for $ 20.00 per day.
  • Please be sure to have the appropriate credit card and identification upon arrival.
  • When booking more than 5 units, different policies may apply.

Check-In & Check-Out

Check-in time starts at 3:00 pm / Check-out time is 11:00 am. A valid government-issued photo ID and credit card are required at check-in. Minimum age requirement for check-in is 21 years of age. Guests under 21 years old can only check in with a parent or legal guardian present. Front desk working hours are from 7:00 AM to 12:00 AM, and there is staff available after hours. Guests need to let us know their expected arrival time in advance. Guests should send their special requests to us through booking channels or contact the property via email reservations@quarzohotel.com directly.

Special Requests

All Special Requests are subject to availability, cannot be guaranteed and additional charges may apply. Please inquire with the office prior to arrival to ensure we can arrange for your requests prior to your arrival.

Deposit and Payment

A deposit of one night plus tax is required to guarantee all reservations with a 14-day cancellation policy. This will be charged to the credit card provided at the time of booking. The remaining balance is due at time of check-in. All NON-REFUNDABLE reservations is immediately charged the full stay at time of booking. We accept the following credit cards and reserve the right to pre-authorize your card prior to arrival: American Express, Discover, MasterCard, Visa. If you use a debit or credit card to check in, a hold of $ 60.00 per day will be placed on your credit card account for anticipated incidentals charges through your check-out date and such hold may not be released for 72 hours from the date of check-out or longer at the discretion of your banking Institution.

Cancellation, No-Show, Early Departure

All standard cancellable reservation if You cancel or modified up to 14 days before the date of arrival, no fee will be charged and the deposit will be refunded. Cancellations or changes within the 14 days prior to the date of arrival will result in the forfeiture of your One-night advance deposit. Guest Forfeits all deposits for NON-REFUNDABLE reservations.

Package Handling

Packages are accepted for registered guests only for arrivals within 3 days & held up to guest departure. All Packages must match the name on the reservation. Hotel Reserves the right to refuse any oversized or excessive amount of packages. You can retrieve your package in the lobby between 9M-6PM. Hotel will not be liable for any unclaimed packages after departure. For further assistance, please contact our Front desk at 305-222-7922 or by email at Reservations@Quarzohotel.com.

Groups

When booking more than 5 units, different policies and additional supplements may apply.

Others:

  • Free Wi-Fi
  • Self Parking $20 per Night
  • Rollaway beds $30 Per night